Secure your platform and protect your users

Financial Crime & Compliance

Safeguard your business with proactive threat intelligence that leverages know your customer (KYC), anti-money laundering (AML) and fraud prevention. Powered by AI and human expertise, our solutions help you stay ahead of evolving fraud tactics while ensuring regulatory compliance.

  • Access scalable, customizable solutions

Get tailored support with solutions built to fit your industry, business model and existing infrastructure — no matter how complex.

  • Adapt with confidence

Detect and stop fraud in real-time with AI-powered technology designed to counter shifting criminal tactics.

  • Enhance security and CX

Balance robust fraud protection with a smooth customer experience by leveraging solutions that ensure high security while minimizing friction.

Elevate your financial crime and compliance program

Backed by deep industry expertise and a proactive, people-first approach, our solutions help organizations navigate the complexities of financial crime — protecting customers and businesses from fraud, money laundering and other high-risk activity.

  • Know Your Customer/Know Your Business

Verify customer and business identities and assess risk with advanced identity verification and analysis tools. Our sophisticated methods assess transaction patterns to flag suspicious activities, helping organizations make informed decisions about customer relationships. Our offering includes:

  • Identification

    • Customer due diligence
    • Global verification compliance
    • Multiple account identification

  • Anti-Money Laundering

Maintain end-to-end AML compliance with a comprehensive, data-driven approach. Our solution enhances KYC documentation, strengthens verification processes and provides a holistic view of customer data — empowering effective risk management and regulatory adherence. Key features include:

  • AML monitoring for Money Service Businesses (MSB)

    • Real-time compliance monitoring
    • Terrorist property/Financing reporting
    • Trade surveillance

  • Fraud Detection & Prevention

Protect your digital platforms with expert support dedicated to identifying and stopping fraud before it impacts your users. Our trained specialists monitor activity, investigate threats and respond quickly to suspicious behavior — helping to ensure a safe, trusted environment. Our services include:

  • Transaction monitoring
    • Threat detection
    • Lost and stolen card management
    • Account takeover prevention
    • Platform abuse

TELUS Digital Expands Partnership with Sumsub

The expanded offering supports TELUS Digital clients with advanced customer onboarding, Know Your Customer, Know Your Business and anti-fraud tools.

Explore our success stories

  • Delivering online safety management for a global ecommerce brand

Discover how TELUS Digital helped a global ecommerce brand develop a well-rounded approach to trust and safety.

  • 90% accuracy rate

  • Preventing fraud for a global tech company in the travel and hospitality space

See how TELUS Digital helped a global tech company in the travel and hospitality space protect its platform and its users from fraud.

Guide

Financial crime and compliance maturity assessment

Benchmark your financial crime and compliance program against industry standards. Complete the self-assessment to evaluate your AML controls, fraud detection practices and compliance maturity.

Learn more about our Financial Crime and Compliance Solutions

Speak with a specialist today.