# Content Moderation Solutions

Protect the safety and well-being of your user communities to maintain trust and keep your brand strong.

## Protect your brand

Effectively manage your online reputation and remove inappropriate content or actions that go against healthy community guidelines.

## Boost your social media presence

Increase your user base and attract more customers through your social and ecommerce channels with community management best practices.

## Keep users safe

Safeguard your online community with user risk scoring, background checks, watchlists and proactive safety notifications.

## Don’t just moderate; elevate your online communities

Leverage our best-in-class capabilities to ensure your digital experiences are safe and welcoming for users.

- **Human-in-the-loop approach**  
Better understand the context of content with resilient human agents in the workflow.

- **Award winning well-being programs**  
Our extensive wellness programs ensure our digital first responders stay mentally, emotionally and physically healthy.

- **Localized compliance**  
With 35+ countries of operation covering 50+ languages, our content moderation teams are ingrained in the local markets and cultures they are protecting.

- **Digital expertise**  
Harness the power of our digital accelerators to safeguard the best experiences for your customers.

## Explore our success stories

- ### Strengthening a global social media giant’s brand reputation  
Discover how TELUS Digital supports a global leader in short-form video content with moderation and ad review services.  
  
  - **89% average content moderation accuracy score**

- ### Aligning content moderation operations to new legislation for a games client  
Learn about TELUS Digital's work helping a successful games company maintain player safety on its social media channels with content moderation.

- ### Protecting the player community for a global games platform  
See how we helped a global games platform scale its content moderation operations amid a period of unprecedented growth.  
  
  - **97% Average attendance rate for content moderators**

## Celebrating excellence

TELUS International (now TELUS Digital) was named a Leader in NelsonHall’s 2023 NEAT Assessment for Content Transformation Services.

## Insights  
- **What generative AI means for content moderation**

- **Four ways content moderation can build trust for travel and hospitality brands**

## Learn more about our Content Moderation Solutions

Speak with a digital CX specialist today.